Evolve - E-commerce shopping cart - Frequently Asked Questions

How long will it take to create a Evolve web store?
What payment methods does Evolve support?
Does Evolve Encrypt Credit Card Information?
What Kind of Database does Evolve use?
How am I charged for Evolve Services?
Will I need a SSL web server certificate (digital certificate)?
How do I use Evolve?
Do I need a merchant account to use Evolve?
Does Evolve support multiple currencies?

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Q: How long will it take to create a Evolve web store?
A: With Evolve you can literally begin using a web store in under an hour. After activating your Evolve service, you'll have access to the browser based store administration screens which provide the ability for you to easily setup and begin using a Evolve web store right from your existing domain.

Q: What payment methods does Evolve support?
A: Evolve supports direct E mail to allow authorisation via your own PDQ system, or you can interface with Worldpay and PayPal.

Q: Does Evolve encrypt credit card information?
A: Yes. Evolve will automatically encrypt credit card information collected from your customer orders. Additionally, Evolve provides you with an option to process orders without keeping the credit card information, or to specify an amount of time to keep the information before automatically removing it from the Evolve database.

Q: What kind of database does Evolve use?
A: Evolve runs on a MS SQL Server 2000 database. Each customer using Evolve has their own unique database.

Q: How am I billed for Evolve Services?
A: Evolve services are billed annually.

Q: Will I need a SSL Web Server (digital) certificate?
A: No, this is included within the Evolve package, creating a saving to you of upto £199.00

Q: How do I use Evolve?
A: Evolve is a browser based service that integrated right into your existing Webweavers e-commerce hosting account. Your store administrator will be able to visit a URL within your domain to create and maintain your store.

Q: Do I need a Merchant Account to use Evolve?
A: Only if your going to use the real-time payment option of StoreFront. If you have an existing merchant account you'll want to check with that provider to see which StoreFront payment process type your merchant account supports. If you do not already accept credit cards and would like to, all you need is a business bank account. Webweavers can help you establish a new merchant account through our affiliation with Merchant Express

Q: Does Evolve support multiple currencies?
A: Yes. Evolve supports currency conversion, foreign currency support, and foreign tax calculations.